Privacy Policy for Wibni Labs
1. Introduction
At Wibni Labs, accessible via wibnilabs.com, we are firmly committed to safeguarding your privacy and protecting your personal data. We adhere to the principles of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws to ensure your information is collected, used, stored, and shared in a responsible and transparent manner. This Privacy Policy explains how we collect and process your personal data when you interact with our website, services, and communications.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal information collected through the website wibnilabs.com and any associated services or communications. Wibni Labs acts as the data controller for all such personal data, meaning we determine the purposes and means of its processing. We take the management of personal data very seriously and ensure compliance with applicable laws governing such practices.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
– 3.1 Usage Data
This includes information about how you use our website, such as your IP address, browser type and version, device identifiers, geographic location, operating system, pages viewed, access times, and referral URLs.
– 3.2 Account Data
Information used to establish and maintain an account on wibnilabs.com, including your full name, billing address, shipping address, email address, and telephone number.
– 3.3 Profile Data
Information about your preferences, interests, buying habits, content interaction, and any data you provide in surveys or through customization of your account.
– 3.4 Communication Data
Any information exchanged through your correspondence with us including contact form submissions, customer support interactions, and follow-up communications.
– 3.5 Technical Data
Details about the device(s) you use to access our services, including hardware model, operating system, browser configuration, language settings, time zone, crash logs, and diagnostic data.
– 3.6 Transaction Data
Information related to the purchases or financial transactions carried out on wibnilabs.com, including payment method, billing details, transaction amounts, tax data, and delivery instructions.
– 3.7 Preference Data
Your choices with respect to marketing communications, newsletters, notification settings, and product or service preferences.
4. Legal Bases for Processing Your Data
We process your data under the following legal bases:
– Consent: Where you have explicitly granted us permission to process your personal data for specific purposes, such as marketing communications.
– Contractual Necessity: To fulfill services as outlined in a contract with you, including account maintenance and transaction facilitation.
– Legal Obligation: Where we are legally required to retain or disclose data.
– Legitimate Interests: When the processing is necessary for our legitimate interests, provided these do not override your own rights and freedoms (e.g., maintaining security, product improvement, detecting fraud).
5. Your Rights Under Data Protection Law
Subject to your jurisdiction and applicable data protection legislation, you have the right to:
– Access your personal data and obtain information about how it is processed.
– Request the rectification of inaccurate or incomplete data.
– Request the erasure of your data in certain limited circumstances.
– Restrict the processing of your data, such as during a data dispute or accuracy check.
– Receive your data in a structured, commonly used format (data portability).
– Object to the processing of your data based on legitimate interests or for direct marketing purposes.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
Wibni Labs employs robust technical and organizational security measures designed to protect your personal data from unauthorized access, misuse, loss, or destruction. These measures include:
– Encryption of data in transit and at rest.
– Controlled access through multi-factor authentication and role-based permissions.
– Routine backups for service continuity.
– Staff training on data protection protocols and confidentiality requirements.
7. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA) or California, we do so under legally valid transfer mechanisms, such as:
– Standard Contractual Clauses approved by relevant regulatory authorities.
– Adequacy decisions issued for specific countries.
– Supplementary technical safeguards in line with legal expectations.
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this Privacy Policy or where legally mandated. Specific retention periods include:
– Usage Data: Up to 12 months for analytics and security monitoring.
– Account Data: Retained for as long as your account remains active and up to 6 years afterward for compliance and audit purposes.
– Profile and Preference Data: Retained until you update or delete your preferences.
– Transaction Data: Stored for a minimum of 7 years in accordance with tax and financial regulations.
– Communication Data: Kept for up to 3 years from the date of last interaction.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience on wibnilabs.com. These include:
– Essential Cookies: Necessary for core site functionality such as account access and navigation.
– Functional Cookies: Support personalization based on user preferences and previous interactions.
– Analytics Cookies: Help us understand user behavior and improve website performance through aggregate data.
– Performance Cookies: Optimize load speeds and system diagnostics.
10. Cookie Management and Compliance
We comply with GDPR and CCPA cookie requirements by:
– Presenting a cookie banner on first visit with options to accept, reject, or configure cookies.
– Allowing users to withdraw or modify consent via a persistent cookie settings link.
– Honoring browser Do Not Track (DNT) signals where applicable.
– Providing full transparency on cookie usage in our cookie declaration.
11. Special Protections for Children
Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 13. If we become aware of such data being collected inadvertently, we will delete it promptly. Parents or legal guardians who believe their child has provided data may contact us at [email protected].
12. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or new services offered on wibnilabs.com. Material changes will be communicated through prominent notices on our website and, where appropriate, via email. Your continued use of our services constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact our Data Protection Officer at:
Email: [email protected]
Website: https://wibnilabs.com
We are committed to full compliance with applicable privacy laws, and we welcome any inquiries relating to privacy, data protection, or your personal rights.