Privacy Policy
Wibni Labs (“Company”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, process, and safeguard your personal data when you interact with our website, https://wibnilabs.com, and our related services.
We are committed to ensuring that your personal data is handled in accordance with best practices and in full compliance with the applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable privacy regulations.
1. Our Commitment to Data Privacy
Your privacy is a priority for us. We are firmly committed to the principles of transparency, accountability, and respecting your control over your personal data. This policy sets out your rights and our obligations regarding the processing of your data, whether collected via https://wibnilabs.com or during our interactions with you.
2. Scope of this Policy and Our Role
This policy applies to personal data that is collected, used, and processed by Wibni Labs in our capacity as the data controller. As the controller, we determine the purposes and means of processing your data. This policy applies to all users of our website and related services, regardless of their geographical location, to the extent permitted by applicable law.
3. Categories of Data We Process
We process various categories of personal data to provide and improve our services:
a. Usage Data
Includes information about your device, browser type and version, IP address, access times, referring URLs, pages visited, session duration, and website interactions.
b. Account Data
Includes your name, email address, billing and shipping address, and phone number when you register on wibnilabs.com or purchase a product/service.
c. Profile Data
Includes your preferences, user settings, communication preferences, purchase history, and behavioral data based on your interaction with our website and services.
d. Communication Data
Includes your correspondence with us, including emails, support inquiries, chat sessions, and any personal information submitted through contact forms.
e. Technical Data
Includes device identifiers, network settings, browser configurations, operating system details, and other related system diagnostic data.
f. Transaction Data
Includes order information, invoice details, payment method (e.g. partial card or masked details via our payment processor), shipping information, and transaction history.
g. Preference Data
Includes opt-in status to marketing communications, product and service interests, and consent records submitted via our consent management tools.
4. Legal Bases for Processing Personal Data
We process your personal data only where we have a lawful basis to do so. These legal bases include:
– Consent: Where you have given us explicit permission.
– Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
– Legitimate Interests: For purposes such as maintaining and improving the security and functionality of the site, preventing fraud, and marketing similar products or services (where legally permitted).
– Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
5. Your Data Protection Rights
You are entitled under applicable law to exercise the following rights:
– Right of Access: Obtain confirmation of whether and what personal data we process, and access to a copy of such data.
– Right to Rectification: Request corrections to inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data, subject to certain exceptions (e.g., tax compliance).
– Right to Restriction: Request limitation of processing in certain circumstances.
– Right to Data Portability: Receive a structured, commonly used machine-readable version of your data and request transmission to another controller.
– Opt-out Rights (California Residents): Under the CCPA, you may opt out of the sale or sharing of your personal information and request information about categories of data we have collected, used, or disclosed.
To exercise any of these rights, please contact us directly at [email protected].
6. Security Measures
We implement comprehensive technical and organizational measures to safeguard your data, including:
– Use of secure sockets layer (SSL) encryption for data transmission;
– Role-based access control within our systems;
– Regular security audits, vulnerability monitoring, and intrusion detection;
– Secure, encrypted backups of personal data;
– Internal privacy and security awareness training for all employees;
– Incident response plans and breach notification protocols.
7. International Data Transfers
We may transfer your personal data to jurisdictions outside your own, including to servers or third-party service providers located in countries outside the European Economic Area (EEA) or outside California. In such instances, we ensure an adequate level of protection is maintained, including:
– Standard Contractual Clauses approved by the European Commission;
– Certification programs (e.g., U.S.-EU Data Privacy Framework, if applicable);
– Binding Corporate Rules or other appropriate safeguards.
8. Data Retention
We retain personal data only for as long as is necessary for the purposes stated in this policy, subject to legal, regulatory, and contractual obligations. Typically:
– Usage Data: Retained for 12 months.
– Account Data: Retained for the duration of the account and up to 6 years thereafter.
– Profile and Preference Data: Retained while the account is active or until consent is withdrawn.
– Communication Data: Retained for up to 3 years following the last interaction.
– Transaction Data: Retained for 7 years in accordance with tax and audit regulations.
9. Cookie Policy
We use cookies and similar technologies on wibnilabs.com to enhance user experience and analyze site usage. Our cookies fall into the following categories:
– Essential Cookies: Necessary for core functionality such as security, authentication, and navigation.
– Functional Cookies: Facilitate personalization and enhanced content (e.g., remembering preferences).
– Analytics Cookies: Help us understand website traffic, usage, and performance (e.g., Google Analytics).
– Performance Cookies: Improve site speed, load balancing, and user interaction efficiency.
10. Cookie Management & Compliance
Users visiting wibnilabs.com are presented with a cookie consent banner compliant with GDPR and CCPA requirements, allowing you to:
– Accept all cookies;
– Reject all non-essential cookies;
– Manage cookie preferences granularly.
You may also manage or withdraw consent at any time by accessing your browser settings or through our built-in cookie preference manager. Our website honors Do Not Track signals and Global Privacy Control signals where applicable.
11. Special Protections for Children Under 13
wibnilabs.com is not intended for children under the age of 13. We do not knowingly collect personal data from anyone under 13. If we discover that we have unintentionally collected data from a child under 13 without parental consent, we will promptly delete such data. Parents or guardians with concerns may contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Substantive changes will be communicated through our website or via direct communication, where appropriate. We recommend reviewing this policy periodically to stay informed of how we protect your privacy.
13. Contact Us
If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://wibnilabs.com
We are committed to protecting your privacy and ensuring compliance with applicable data protection laws. Please reach out if you believe your privacy rights have been infringed or if you wish to exercise any rights under this policy.